About this time last year, I wrote about how companies like AT&T are emphasizing the importance of learning on, during and outside the job for their employees as a means to compete in the digital age. They have recognized that the skills needed by the company and its employees to thrive in the future are not there yet today, and in order to compete they must adapt.
In a recent talk to college students at the University of Missouri St. Louis, AT&T CEO Randall Stephenson yet again touted the importance of learning, even urging students to retool and pivot after joining the workforce. He said, “I believe your skill set is two years in duration, max. Mine is two years in duration, max. I’m constantly retooling myself.”
Learning is a topic that is on the rise in the corporate world. According to research published by leading HR Analyst Josh Bersin, learning and development is one of the most important trends facing HR Executives this year. And while many companies are rolling out initiatives, whether it’s through courses like Udemy or in AT&T’s case, partnering with a college, I’m convinced the best results will come when each individual professional takes it upon themselves to identify and develop a learning plan to make sure they maintain and even stay ahead of the curve.
As a consultant, learning is a key driver to my success on the job. We are constantly being placed in new situations, new industries, new functions and new types of business problems that the only way we can adequately advise our clients is by forcing ourselves to learn and evolve our skillset.
Furthermore, as a result of the impact of technology and innovation, our clients are coming to us with problems that are more and more complex, interdisciplinary, and frankly, new and we have to learn in order to stay ahead of the curve to guide them through the process.
As someone who has made a conscious effort to continually learn throughout their career, I want to offer some actionable tips for how you can “learn how to learn” and develop in your career:
Become an Expert – In today’s knowledge economy, knowledge is power. The more knowledge and insight you can provide, the more valuable you can be to your team and organization.
One way to accumulate knowledge in a focused manner is to become an expert. That way, you can be the go-to person on a particular skill, issue, or idea on your team. First, you might already be on the path to becoming an expert based on your existing work experiences, so think about if there is anything you already are an expert in.
Next, a simple “Major/Minor” Framework can help you find other areas to be an expert in. For example, let’s say you work in Marketing, and specifically, within SEO and Blogging. In this example, your Major would be Marketing, and your Minor would be things like SEO, Social Media, blogging, and Google Analytics. From there, you can start building your knowledge in both your major and minor to eventually be seen as the Marketing/SEO/Social Media guru.
Look for the intersection points – Knowing your function or industry is important, but what’s also important is how your function or industry intersects with the broader organization and world. I call this, “playing at the edge.” If you can play at the edge, it forces you to not only understand your specific area of expertise at a deep level, but a few other adjacent areas. By applying your knowledge to other adjacent areas, you can expand your knowledge base but also, understand the bigger picture of how your area of expertise can either be applied to other areas, or how it impacts other areas.
For example, let’s say you work again in Marketing, but begin to study how what you do impacts the Sales team. If you can understand how your SEO and content empower and drive sales, you can A) play a bigger role in working with the Sales team and B) produce better content for the sales team that helps win customers. This increases your own knowledge of marketing, helps you understand the broader impact of your work, and gives you more opportunities to engage with other areas of the organization, all of which are positive steps for your own career development.
Use Technology – The great thing about the internet is that everything, literally everything is on there. It’s literally never been easier to learn about something by using different digital tools and technologies that are made available. Platforms like Lynda.com, Udemy and Coursera are great resources. As are things like Twitter, blogs, websites and forums like Quora. If you want to know how about the tools and apps I use to learn on a daily basis check out my post on how I learn to keep up with my job.
Read – The best writers and thinkers are often the best readers. It’s where they generate their ideas and insights. This tactic can work for you, in your quest to learn and develop subject matter knowledge. One way to do this is to configure your information diet. This consists of books, and/or articles on relevant topics and information, and should be consumed on a regular basis.
Talk to Others – Reading and learning on your own is great, but sharing ideas and putting your mind together with other intelligent but diverse groups of people is what will spur ideas and innovation in your head. Take the time to identify other people in your network who share your love of learning and find ways to talk and communicate with them. In some cases, you’ll want to talk about topics that are of importance to you, but in other cases, you may have to talk about topics that are not relevant to you. That’s okay! In fact, that sometimes can be really helpful as it can help you make connections that you would have never come up with if you spoke with someone who was as familiar with the topic as you. The key here is finding people who are as eager to learn and engage as you are.
Earlier this year, LinkedIn studied the career paths of executives in an attempt to identify common characteristics of those who made it to the C-Suite. One of their conclusions was that the people who made it to the C-suite demonstrated a broad and diverse range of skills and experiences as opposed to a narrow and focused view, or, said another way, those who focused on continuous learning, growth and development were the ones who made it to the top.
It’s been well documented that learning is good for your health. It also might be the thing that saves your career.
- The Throughput of Learning – http://www.ribbonfarm.com/2017/01/31/the-throughput-of-learning/
- How Learning and Development Became More Agile – https://hbr.org/2016/10/how-learning-and-development-are-becoming-more-agile?utm_campaign=HBR&utm_source=linkedin&utm_medium=social
- The Learning Curve is The Earning Curve – https://www.linkedin.com/pulse/learning-curve-earning-josh-bersin?trk=hp-feed-article-title-publish